5 Easy Steps to Structuring Your E mail for Most Engagement: Greatest Practices for 2024

Di [email protected] #ABS, #Absolute, #Accessibility, #Account, #Ace, #Acing, #act, #Acting, #Action, #Actionable, #ADA, #Adapt, #Add, #Addressing, #Adopt, #Adoption, #Advertising, #Advice, #Age, #Aged, #Align, #amp, #Ann, #Announce, #Announcement, #API, #App, #Approach, #Arent, #ARR, #Art, #Assist, #Attention, #Attract, #Audience, #Audiences, #Average, #Avoid, #Awaits, #Awareness, #Balance, #Base, #Based, #Behavior, #Blog, #Bold, #Book, #Boost, #Boosts, #Brand, #Branding, #Break, #Build, #Buttons, #Calls, #Campaign, #Campaigns, #Capitalize, #Captivate, #Captivating, #Capture, #card, #Case, #Casual, #Center, #characters, #Charge, #charges, #Choice, #Click, #Client, #collect, #Common, #Communication, #Communications, #Compelling, #complet, #Components, #Conduct, #Conducting, #Connect, #Cons, #Consistent, #Consumer, #Content, #Continuous, #Corp, #Corporate, #Cover, #Craft, #Crafting, #Create, #Creating, #Critical, #CRO, #Crowd, #Crowded, #crucial, #CTA, #CTAs, #CTR, #Cult, #Curious, #custom, #customer, #Customers, #customize, #Data, #Deal, #Deals, #Decision, #Decisions, #Define, #defined, #Depend, #Deploying, #des, #Design, #Detail, #Develop, #Device, #dimensions, #Direct, #Discover, #Display, #Distribution, #Dive, #Diverse, #document, #Don, #Dos, #dramatically, #Draw, #Drive, #Drives, #Dual, #Duct, #Early, #earn, #Ease, #Easier, #easily, #Easy, #Ebook, #Edge, #Effect, #Effective, #Effectively, #effectiveness, #Efficiency, #Efficient, #Effortlessly, #Efforts, #Elements, #Elevate, #Elevated, #Email, #Emails, #Embrace, #Employ, #Encourage, #Engage, #Engaged, #Engagement, #engaging, #enhance, #Enhancing, #Ensure, #Ensuring, #Era, #Erin, #Essential, #Event, #Events, #Evolution, #Excel, #Excellent, #Exclusive, #Expect, #Experience, #Experiences, #Expert, #Eye, #Facebook, #Factor, #Factors, #fashion, #Favor, #fee, #Filter, #Filters, #Finally, #Find, #Finding, #fine, #Finish, #Firm, #Fit, #Focus, #Follow, #Forms, #Free, #Friend, #Front, #Full, #Fun, #Functionality, #Gen, #Generic, #goal, #good, #Grab, #Great, #Habits, #Handle, #Hat, #Headers, #Helps, #hierarchy, #High, #Higher, #highly, #Hood, #HTTP, #Hype, #IAB, #Ideal, #Identify, #Identity, #Ignore, #image, #Images, #Immediately, #Impact, #Impactful, #Implement, #Implementing, #Importance, #Important, #Improv, #Improve, #Inbox, #Incl, #Include, #Increase, #Increased, #Increases, #information, #insight, #Insights, #inspire, #Insta, #Instant, #Interaction, #Internet, #iOS, #Issue, #Issues, #Ive, #Joy, #Justin, #Keeping, #Key, #King, #Knowledge, #Land, #Landing, #Las, #Late, #latest, #Lead, #Leading, #Learn, #Leave, #Led, #ledge, #les, #Level, #Lighting, #Line, #Lines, #Link, #links, #List, #Long, #main, #Maintain, #Making, #Mark, #Market, #Marketing, #Master, #Mastering, #Matter, #Max, #Maximize, #Maximum, #Medi, #Media, #Meet, #Member, #Mens, #Mention, #Messaging, #Methods, #Metrics, #Mix, #Mobile, #Model, #monitor, #Motion, #Multiple, #Native, #Navigate, #Net, #News, #NFL, #NPO, #Offer, #Open, #Optimize, #Optimizing, #Options, #Order, #Outreach, #Page, #Parameter, #Park, #Part, #People, #Perfect, #Perform, #Performance, #Persona, #Personal, #personalization, #Personalize, #Personalized, #Phase, #Photo, #Phrases, #Piece, #Pin, #Pivot, #Place, #Platform, #Platforms, #Play, #Plays, #Point, #Points, #Position, #Post, #Power, #Powerful, #Practical, #Practice, #practices, #Present, #Press, #Preview, #primary, #Principal, #Prioritize, #Pro, #Problem, #Problems, #Product, #Professional, #profit, #Profitable, #Promo, #Promotion, #promotions, #Prompting, #Prompts, #Proves, #Purchase, #push, #Pushing, #Put, #Quality, #Question, #Questions, #Queue, #Quick, #quickly, #RACE, #Rap, #Rate, #rates, #Reach, #reader, #Reading, #Ready, #Real, #Recipients, #Recognition, #Recommendations, #Register, #Rendering, #Reputation, #Request, #Resolution, #Resonate, #Respond, #Responding, #Response, #Responsive, #Rest, #Retain, #Retention, #Return, #Review, #Revolution, #Revolutionizing, #road, #Role, #Rules, #Script, #Segments, #Send, #Sending, #Service, #Ship, #Show, #sign, #significant, #Simple, #Simplifying, #site, #SMA, #SMART, #Smile, #Snippets, #Solution, #Source, #Spam, #Spark, #special, #Spot, #spotlight, #Stand, #Stands, #Start, #status, #Stay, #Step, #Steps, #Stick, #Straight, #Strategic, #Strategies, #Strategy, #Strong, #Structuring, #Study, #Studying, #Subject, #Subscribers, #Success, #Successful, #Successfully, #sues, #Supplier, #Support, #Supreme, #Survey, #Sus, #Sustain, #System, #Table, #Tactic, #Tactics, #Tag, #Tailor, #Target, #Targeting, #Tech, #techniques, #ten, #Test, #Testing, #Tests, #Text, #Theme, #Time, #Tip, #Tips, #Tone, #Tool, #Tools, #Top, #Total, #Touch, #Track, #Tracking, #Trans, #Transform, #Trend, #Trendy, #trial, #Trust, #Trusted, #Turn, #Type, #Ultimate, #Uncover, #unique, #User, #Users, #UTM, #Vacation, #van, #Versatile, #version, #Vice, #Visibility, #Visual, #Voice, #Void, #Ways, #web, #Website, #West, #Weve, #White, #Win, #Work, #Worth, #write, #York
5 Easy Steps to Structuring Your E mail for Most Engagement: Greatest Practices for 2024


Are your electronic mail advertising efforts getting misplaced within the inbox? Uncover the 5 easy steps to structuring your electronic mail for max engagement, and rework your electronic mail campaigns. Discover ways to craft compelling topic traces, write participating preheaders, create clear electronic mail our bodies, optimize calls to motion, and guarantee cell responsiveness.




Key Takeaways for E mail Advertising




  • Craft compelling topic traces and preheaders to spice up open charges and create curiosity.

  • Keep a transparent and concise electronic mail physique specializing in a single subject to maintain recipients engaged, which is essential for profitable electronic mail advertising campaigns.

  • Guarantee cell responsiveness to your emails to reinforce person expertise throughout gadgets.




Craft a Compelling Topic Line




An illustration showing 5 simple steps to structuring your email for maximum engagement.




The topic line acts as the doorway to your electronic mail. Recipients first discover it, and its effectiveness dictates whether or not they’ll interact together with your message or ignore it of their inbox. Take into account the topic line as making a essential preliminary impression—you could have one alternative to seize consideration. To drive engagement, crafting compelling topic traces is essential for prompting recipients to view your content material as a part of a profitable electronic mail marketing campaign.




Having a recognizable sender identify can significantly elevate open charges by cultivating belief and lending weight to your topic line. Emails from identified and trusted senders are extra continuously opened by people. Make sure that emails you ship come from a reputation acquainted to and favored by your viewers.




As we discover ourselves in 2024, hyper-personalization has transcended being merely trendy—it’s develop into crucial. Incorporating customized touches into topic traces considerably will increase the probability of somebody opening an electronic mail attributable to personalization’s influence on open charges—this might embrace utilizing names or different particular data gleaned via an electronic mail advertising device.




Using A/B testing for various variations of a marketing campaign’s topic traces can pinpoint which of them attraction most successfully to meant recipients. This includes initially sending two variant choices throughout the similar theme however differing textually or stylistically, then later deploying broader circulation primarily based upon superior efficiency metrics noticed amongst segmented parts of goal audiences throughout preliminary distribution phases.




To make sure emails attain their vacation spot slightly than derailing into spam purgatories the place visibility plummets considerably, one should judiciously keep away from using sure phrases corresponding to “opt-in,” together with prompts like “click on under,” or overusing punctuation marks since these components actuate filters pushing messages straight into spam voids the place they go unnoticed by these whom they have been meant for.




E mail Topic Traces Dos and Don’ts




Relating to crafting efficient electronic mail topic traces, there are particular dos and don’ts to remember. Listed below are some greatest practices that will help you create topic traces that seize consideration and drive opens:




Utilizing Emojis in E mail Topic Traces




Emojis might be a good way so as to add some character and whimsy to your electronic mail topic traces. Nonetheless, it’s important to make use of them sparingly and strategically. Listed below are some suggestions for utilizing emojis in electronic mail topic traces:




  • Use them so as to add tone: Emojis can assist convey the tone of your electronic mail and add some character to your topic line. For instance, a smiley face could make your electronic mail really feel pleasant and approachable.

  • Use them to spotlight significance: Emojis can be utilized to attract consideration to essential data or promotions. A star emoji can spotlight a particular supply or a key announcement.

  • Use them so as to add visible curiosity: Emojis can assist break up the textual content and add some visible curiosity to your topic line. A well-placed emoji could make your topic line stand out in a crowded inbox.

  • Keep away from overusing them: Too many emojis can look spammy and overwhelming. Stick to at least one or two emojis per topic line to maintain it clear {and professional}.




Personalization in Topic Traces




Personalization is a strong technique to enhance engagement and drive opens. Listed below are some methods to personalize your topic traces:




  • Use the recipient’s identify: Addressing the recipient by identify can create a way of familiarity and enhance opens. For instance, “John, try our newest provides” feels extra private than a generic topic line.

  • Use tailor-made content material: Tailor the topic line to the recipient’s pursuits or preferences. If a subscriber is focused on a selected product, point out it within the topic line.

  • Use location-based focusing on: Use location-based focusing on to create topic traces which are related to the recipient’s location. As an example, “Unique offers for New York residents” could make the e-mail really feel extra related.

  • Use behavior-based focusing on: Use behavior-based focusing on to create topic traces which are related to the recipient’s habits. If a subscriber not too long ago browsed a particular class in your web site, reference it within the topic line.




Write an Partaking Preheader




The preheader is commonly underestimated, but it’s an important ingredient of your electronic mail. Preheaders are important in creating the preliminary impression and influencing whether or not or not an electronic mail might be opened. Consider the preheader as a continuation of your topic line, offering extra enticement for recipients to have interaction together with your message.




Crafting an efficient preheader can provide recipients a concise abstract of what to anticipate within the physique of the e-mail, aiding their resolution on participating additional. It serves as a preview that hints at what awaits throughout the mail, just like how a film trailer operates. An optimum preheader size ranges between 30 and 80 characters for optimum visibility throughout numerous gadgets.




To capitalize on its effectiveness, place essential data in the beginning of your preheader textual content. This ensures that even when some gadgets don’t show it absolutely, you continue to convey your principal message clearly.




It’s essential for preheaders to work alongside topic traces to be able to seize readers’ curiosity successfully—they need to weave collectively narratively and spark curiosity amongst readers. Mastering highly effective preheaders may drastically enhance open charges—making them invaluable parts inside any technique centered on electronic mail advertising success.




Take into account that relying upon which electronic mail consumer or system is used—and influenced by topic line lengths—the visibility of those snippets could fluctuate considerably. Conduct thorough exams over a number of platforms so that you’re assured they seem appropriately and depart an impactful impression. Together with preheaders in your electronic mail advertising suggestions can considerably improve your total technique.




Create a Clear and Concise E mail Physique




An illustration of a clear and concise email body layout, emphasizing key elements.An illustration of a clear and concise email body layout, emphasizing key elements.




Sustaining the eye of your target market after they’ve opened your electronic mail is essential. A well-crafted, temporary electronic mail physique performs an important function in retaining them engaged. Using formatting components corresponding to bullet factors and bolded textual content can drastically improve readability, permitting readers to simply skim via and grasp important particulars inside efficient electronic mail advertising campaigns. Such ways serve to bolster your total electronic mail advertising technique, help persistent efforts within the realm of one of these promotion, and align with savvy suggestions for profitable outreach.




Emails which are concise are likely to see increased learn charges, which can result in higher response frequencies. Try for emails that common between 80-100 phrases—sufficient size particularly fitted to cell system screens—so as not solely to maintain but in addition to command viewers engagement with out overwhelming them.




Verify that essential segments of content material seem in the beginning. Their influence might be most pronounced since many individuals scan messages shortly earlier than deciding whether or not it’s value their time or discard these perceived as overly long-winded or irrelevant. Arranging data strategically ensures that key factors stand out promptly when seen.




Catering on to what pursuits your viewers by providing actionable recommendation, unique offers, and pertinent information helps meet their expectations whereas remaining constant in tone all through all written materials accentuates a single subject material enhancing model consciousness firmly establishes cohesive messaging congruent with acknowledged branding rules.




Lastly undertake an attractive visible format—aesthetic attraction has its deserves past professionalism—it neatly navigates reader’s focus in the direction of vital parts thereby optimizing viewing experiences inside any given piece from an array of electronic mail advertising marketing campaign communications.




Preserve Your E mail On-Model




Your electronic mail ought to replicate your model’s tone, voice, and visible id. Listed below are some methods to maintain your electronic mail on-brand:




  • Use your model’s colours: Use your model’s colours to create a constant feel and look. Constant use of colours helps reinforce model recognition and makes your emails immediately recognizable.

  • Use your model’s typography: Use your model’s typography to create a constant feel and look. Constant fonts contribute to a cohesive visible id.

  • Use your model’s imagery: Use your model’s imagery to create a constant feel and look. Incorporate photos that align together with your model’s aesthetic and messaging.

  • Use your model’s tone and voice: Use your model’s tone and voice to create a constant tone and voice. Whether or not your model is informal and pleasant or formal {and professional}, guarantee your emails replicate that character.




Use the Format to Improve Consumer Expertise




The format of your electronic mail can drastically influence the person expertise. Listed below are some methods to make use of the format to reinforce person expertise:




  • Use a transparent and concise header: Use a transparent and concise header to create a transparent hierarchy of knowledge. A well-defined header helps readers shortly perceive the primary message of your electronic mail.

  • Use a transparent and concise physique: Use a transparent and concise physique to create a transparent hierarchy of knowledge. Break up textual content with subheadings and bullet factors to make it simpler to learn.

  • Use white area successfully: Use white area successfully to create a clear and uncluttered design. Enough white area improves readability and makes your electronic mail look extra skilled.

  • Use photos successfully: Use photos successfully to interrupt up the textual content and add visible curiosity. Related and high-quality photos can improve your message and make your electronic mail extra participating.




By following these greatest practices, you’ll be able to create emails that not solely seize consideration but in addition present a seamless and pleasant expertise to your recipients.




Optimize Calls to Motion (CTAs)




An illustration depicting effective calls to action in email marketing.An illustration depicting effective calls to action in email marketing.




The decision to motion (CTA) is the essential level the place you encourage your electronic mail recipients to have interaction within the desired habits as a part of your electronic mail advertising efforts. It’s very important for CTAs to be each strategically positioned and persuasive to immediate recipients in the direction of clicking and interacting. Place your essential CTA prominently inside early elements of the e-mail content material for higher instant visibility, using contrasting hues that draw consideration whereas permitting ample area round every CTA button or hyperlink, thus bettering their prominence and minimizing person annoyance.




Experiment with numerous facets of your CTAs – from wording decisions to visible design components – as this could heighten interplay charges considerably. Make the most of UTM monitoring parameters for insights into which variations resonate most successfully together with your viewers base.




To maintain emails centered but versatile sufficient to handle totally different subscriber preferences, a well-calibrated mix of CTAs is important. Incorporate much less conspicuous secondary CTAs in order that they don’t overshadow however slightly complement the first call-to-action, guaranteeing readability with out inundating readers.




Finally, enabling recipients effortlessly proceed with an meant motion stays key—be it following a hyperlink, finishing a purchase order order or registering for an occasion. Guarantee each CTA inside your communication stands out clearly and persuasively drives them in the direction of taking these steps.




Guarantee Cellular Responsiveness




An illustration of a mobile responsive email design, demonstrating best practices.An illustration of a mobile responsive email design, demonstrating best practices.




Within the present period the place cell priority is a typical, it’s important to make your emails adaptable for cell use. Using responsive design via fluid grids and media queries customizes your emails throughout numerous gadgets and display screen sizes, thereby optimizing person expertise by simplifying navigation and interplay together with your content material.




The adoption of responsive design considerably boosts person engagement in addition to retention of knowledge in emails. When customers discover it easy to learn and interact with content material on their handheld gadgets, the probability of an electronic mail’s effectiveness will increase significantly.




To ensure that emails are displayed uniformly throughout numerous platforms and gadgets, conducting rigorous testing is pivotal. This can assist pinpoint any rendering issues whereas ensuring that the looks of your mails stays top-notch wherever they’re accessed.




It’s additionally advisable to not overcrowd hyperlinks inside an electronic mail since this could hinder ease of clicking, significantly on compact screens. Prioritize creating concise call-to-action (CTA) buttons as an alternative. These CTAs ought to adhere to greatest practices whereas being effortlessly actionable on cell devices.




Implementing versatile layouts through fluid grids complemented by media queries positions you on the forefront when adjusting display screen dimensions successfully, thus sustaining each visible attract and performance in all viewing circumstances no matter which system is utilized for studying these meticulously crafted e-mails. This method additionally helps preserve a very good status with web service suppliers by guaranteeing emails are well-received and never flagged as spam.




Abstract




To maximise engagement in your electronic mail advertising, it’s important to comply with a strategic method. Begin by devising an attractive topic line paired with a fascinating preheader to seize the eye of your viewers instantly. Guaranteeing that the physique of your electronic mail is evident and succinct will assist convey your message successfully.




It’s very important to refine your calls to motion in order that they encourage recipients in the direction of the specified end result, whereas additionally ensuring that emails are mobile-responsive, thus sustaining accessibility and performance throughout numerous gadgets.




Embracing these greatest practices, together with utilizing a dependable electronic mail service supplier, can dramatically improve the effectiveness of your electronic mail advertising endeavors and result in elevated ranges of interplay from subscribers. Embody these suggestions and start revolutionizing your electronic mail campaigns at once!




Often Requested Questions




Why is the topic line so essential in electronic mail advertising?




A well-crafted weblog put up typically emphasizes the significance of the topic line as your first likelihood to seize consideration and drive engagement, so make it compelling! An excellent topic line can considerably enhance your electronic mail open charges.




What’s the supreme size for a preheader?




E mail advertising suggestions typically recommend that the perfect preheader size is between 30 and 80 characters, placing the proper stability for visibility on numerous gadgets.




Preserve it concise to seize consideration and enhance engagement!




How can I make my electronic mail physique extra participating?




To create profitable electronic mail advertising campaigns, make your electronic mail physique extra participating through the use of formatting strategies like bullet factors and daring textual content, and preserve your content material concise whereas highlighting key data.




This can seize consideration and make your message more practical!




What are some greatest practices for optimizing CTAs in emails?




To actually optimize your CTAs in an electronic mail marketing campaign, make sure that they stand out with contrasting colours and beneficiant spacing.




Testing totally different components will assist you uncover what resonates greatest together with your viewers and boosts engagement!




Why is cell responsiveness essential for electronic mail advertising?




Cellular responsiveness is essential for electronic mail advertising as a result of it enhances person expertise on any system, main to higher engagement and retention, which is important for sustaining a very good status with web service suppliers.




Make sure that your emails look nice on all screens to captivate your viewers successfully!

 

Are you curious about discovering out extra? Browse the remainder of our weblog for different advertising suggestions. In case you’re able to create your first electronic mail, survey, sign-up type, or touchdown web page then register for a free trial to get the instruments it’s essential to construct highly effective advertising campaigns!


 

© 2024, Vertical Response. All rights reserved.





Supply hyperlink

Di [email protected]

Emarketing World Admin, the driving force behind EmarketingWorld.online, is a seasoned expert in the field of digital marketing and e-commerce. With a wealth of experience and a passion for innovation, Emarketing World Admin has dedicated their career to helping businesses and entrepreneurs navigate the complexities of online marketing and achieve their digital goals. Through EmarketingWorld.online, they provide valuable insights, strategies, and tools to empower others in the ever-evolving world of digital marketing.### Early Life and Introduction to MarketingFrom an early age, Emarketing World Admin exhibited a keen interest in technology and communication. Growing up during the rise of the internet, they were fascinated by the potential of digital platforms to connect people and transform businesses. This early curiosity laid the groundwork for a career in digital marketing.During their formative years, Emarketing World Admin spent countless hours experimenting with website design, online advertising, and social media. These hands-on experiences sparked a deep passion for digital marketing and led them to pursue a career in the field. Their early projects ranged from managing small business websites to running grassroots online campaigns, providing a solid foundation for their future endeavors.### Education and Professional DevelopmentEmarketing World Admin’s educational background includes a combination of formal studies and continuous learning in the realm of digital marketing. They hold a degree in Marketing or a related field from a reputable institution, supplemented by specialized certifications in areas such as search engine optimization (SEO), pay-per-click (PPC) advertising, and social media marketing.In addition to their formal education, Emarketing World Admin has actively pursued ongoing professional development. They regularly attend industry conferences, webinars, and workshops to stay current with the latest trends, tools, and best practices in digital marketing. This commitment to continuous learning ensures that their insights and strategies are always aligned with the evolving digital landscape.### Professional Experience and AchievementsWith over a decade of experience in digital marketing, Emarketing World Admin has held various roles, including digital marketing strategist, SEO consultant, and e-commerce specialist. Their career includes working with a diverse range of clients, from startups to established corporations, across various industries.Throughout their career, Emarketing World Admin has achieved significant milestones, such as successfully managing high-profile digital campaigns, increasing online visibility for numerous brands, and driving substantial revenue growth through targeted marketing strategies. Their expertise encompasses a wide array of digital marketing disciplines, including content marketing, email marketing, data analytics, and conversion optimization.### The Birth of EmarketingWorld.onlineEmarketingWorld.online was created out of Emarketing World Admin’s desire to share their extensive knowledge and experience with a broader audience. The website was launched as a comprehensive resource for individuals and businesses looking to enhance their digital marketing efforts.The platform features a wide range of content, including in-depth articles, how-to guides, case studies, and expert interviews. Emarketing World Admin is dedicated to providing actionable insights and practical advice that users can implement to achieve their marketing goals. The website also offers tools and resources designed to help users analyze their marketing performance and optimize their strategies.### Philosophy and MissionThe core philosophy of EmarketingWorld.online revolves around the belief that effective digital marketing is both an art and a science. Emarketing World Admin emphasizes the importance of data-driven decision-making, creative problem-solving, and ongoing experimentation in achieving marketing success.The mission of EmarketingWorld.online is to empower businesses and individuals with the knowledge and tools they need to thrive in the digital world. By providing valuable resources, actionable strategies, and expert guidance, Emarketing World Admin aims to help users navigate the complexities of digital marketing and achieve measurable results.### Personal Touches and Community EngagementOne of the distinguishing features of EmarketingWorld.online is the personal touch that Emarketing World Admin brings to the content. Their unique perspective and hands-on experience are reflected in every article, guide, and resource. Emarketing World Admin is known for their ability to translate complex marketing concepts into practical, easy-to-understand advice.In addition to content creation, Emarketing World Admin actively engages with the EmarketingWorld.online community. Through social media interactions, email newsletters, and direct feedback from readers, Emarketing World Admin fosters a dynamic and supportive environment. They are committed to addressing user questions, offering personalized recommendations, and building a network of digital marketing professionals and enthusiasts.### Looking AheadAs EmarketingWorld.online continues to grow, Emarketing World Admin is excited about the future and the opportunity to expand the platform’s offerings. Future plans include introducing new content formats, such as video tutorials and interactive webinars, and collaborating with other industry experts to provide even more valuable insights.Emarketing World Admin remains dedicated to staying at the forefront of digital marketing innovation and providing users with the tools and knowledge they need to succeed. Whether you’re a seasoned marketer or just starting out, EmarketingWorld.online is here to support and guide you on your journey to digital marketing success.

Lascia un commento

Il tuo indirizzo email non sarà pubblicato. I campi obbligatori sono contrassegnati *