We’ve bought information for our clients and mates on Shopify: Assist Scout has formally joined the Shopify Plus Licensed App Program! This milestone solely deepens our dedication to being the go-to buyer help resolution for companies operating and rising on Shopify.
Assist Scout empowers ecommerce groups to work sooner and smarter, personalize each interplay, and ship the form of buyer experiences that flip clients into loyal model advocates. By becoming a member of the Plus Licensed App Program, we’re acknowledged by Shopify as a trusted resolution that meets their excessive requirements for efficiency, reliability, and safety by means of constantly constructive buyer rankings within the Shopify market, 24/7 help, fast response instances, and compliance with laws like GDPR, CCPA, and CPRA.
Shopify retailers love utilizing Assist Scout for buyer conversations
Don’t simply take it from us — learn what a few of our clients utilizing Shopify should say:
We’ve been utilizing Assist Scout for nearly a decade and it has been superior. I really like its simplicity and the way it retains the communication to our clients simply as regular electronic mail (no bizarre ticket numbers and additional stuff tacked on within the header). Additionally tremendous good to have Shopify orders straight linked and embedded within the Assist Scout conversations. Extremely suggest!
Ugmonk
Assist Scout buyer for 8 years
Extremely clean integration. Permits our brokers/administration to shortly entry required data the place we want it most to present clients seamless help.
GiftTree
Assist Scout buyer for two years
The brand new Shopify integration has been a game-changer for us! We now have in-app views of buyer orders, which features a record of merchandise, success information, and monitoring hyperlinks. It eliminates the necessity to head to Shopify, and saves us lots of time!
Kitty Poo Membership
Assist Scout buyer for six years
As a part of the Shopify Plus Licensed App Program, we’re dedicated to persevering with to supply a best-in-class customer support platform to rising companies by means of:
Seamless integration: Our Shopify integration reduces complexity and helps retailers deal with progress.
Reliability: We decide to upholding the excessive belief and reliability requirements set by Shopify.
Collaboration and innovation: We’ll work carefully with Shopify to develop options that tackle the evolving wants of retailers.
Extra excellent news: Assist Scout clients utilizing our Shopify integration can already profit from new performance at present — together with the power to duplicate and edit orders straight in Assist Scout. In case you haven’t re-authorized your Shopify integration but, get began right here.
This Shopify partnership continues our mission to empower companies to thrill extra clients by offering a best-in-class, built-in help expertise.
Andrea Kayal
Chief Income Officer, Assist Scout
At Assist Scout, we all know that the best associate and the best resolution will provide help to ship excellent customer support — in the end unlocking higher retention, extra income progress, decrease buyer acquisition, and a well-loved model that stands the check of time. We need to assist each Shopify service provider construct deeper belief with their clients and unlock much more progress for his or her companies.
Keep tuned for extra Assist Scout + Shopify collaborations sooner or later! Are you a Shopify Plus service provider trying to stage up your buyer help? Discover Assist Scout with a free trial at present.