On this episode of The Pace of Tradition podcast, Suzy founder and host Matt Britton sits down with Mark Kirkham, svp and advertising lead for Pepsi and glowing manufacturers at PepsiCo. Kirkham shares how PepsiCo leverages AI to reinforce client engagement, the significance of sustaining model relevance, and the challenges behind balancing international consistency with native adaptation.
With an unlimited portfolio of iconic manufacturers like Pepsi, Gatorade, and Mountain Dew, PepsiCo navigates the complexities of worldwide markets whereas staying true to its core values. On this episode, we discover how PepsiCo’s dedication to innovation and client relevance is driving the way forward for advertising.
“The day I cease studying is the day I cease being a marketer,” he says on the podcast. “As a marketer, you ought to be basically curious and all the time be seeking to perceive your client higher.”
Kirkham brings over 20 years of expertise within the client items business, having held important roles at Gillette and Procter & Gamble earlier than becoming a member of PepsiCo. Since 2010, he has been instrumental in driving innovation and model relevance throughout PepsiCo’s worldwide beverage portfolio.
Take heed to Mark Kirkham on The Pace of Tradition podcast for insights into how PepsiCo stays forward in a quickly evolving F&B panorama.
Key takeaways:
02:09-03:34 Navigating the Complexity of Model Relevance — The importance of brand name relevance has solely grown in immediately’s multifaceted media setting. The way in which manufacturers interact with shoppers has developed dramatically, making it extra complicated but very important to remain related. The problem lies in sustaining sturdy connections amid the litter of varied communication channels. For PepsiCo, steady adaptation and innovation are key to holding their manufacturers on the forefront of shoppers’ minds.
05:27-06:28 Mastering Social Media and Influencer Methods at Scale — PepsiCo has efficiently scaled its social media and influencer advertising efforts globally. Kirkham displays on the corporate’s journey from observing smaller manufacturers dominate these platforms to leveraging PepsiCo’s intensive assets to compete successfully. By integrating refined information methods, PepsiCo can craft tailor-made content material that resonates with regional and international audiences.
00:06:28 – 00:08:20 Leveraging Information and AI for Scalable Personalization — By integrating first-party information with third-party and companion insights, PepsiCo develops detailed client profiles that inform focused, significant messaging. PepsiCo is utilizing AI and avatars to create immersive model experiences, reminiscent of Gatorade’s AI-powered avatar that provides personalised recommendation to athletes. As an illustration, the Gatorade model leverages information to supply athletes with personalised product suggestions tailor-made to their wants and exercise routines. This strategy demonstrates how information and AI can revolutionize client engagement and create personalised experiences on a big scale.