On this week’s MarTech Second, we’re that includes Certified, a instrument that we’re within the means of implementing for Heinz Advertising.
Certified is a conversational advertising and marketing and gross sales platform that helps companies interact with their web site guests in actual time, providing customized experiences that drive conversions and enhance gross sales. Co-founded by former Salesforce executives, Certified integrates seamlessly with Salesforce, making it a robust instrument for corporations already utilizing Salesforce. By leveraging Certified’s capabilities, companies can rework nameless web site visitors into beneficial leads and in the end, income.
Key Options
Certified provides a variety of options that cater to the wants of promoting and gross sales groups. Right here’s a breakdown of among the platform’s key options:
- Conversational Chatbots: AI-powered chatbots interact guests primarily based on their conduct and profiles, delivering tailor-made messages that resonate with particular person customers. These chatbots can deal with frequent queries, qualify leads, schedule conferences, and even go conversations to human gross sales reps when wanted, guaranteeing that each customer will get the eye they deserve.
- Focused Account-Based mostly Advertising (ABM): The power to acknowledge and prioritize web site guests from goal accounts. This ABM performance permits companies to ship customized experiences to high-value accounts, enhancing engagement with tailor-made messages and provides. This helps gross sales groups give attention to prospects with the best potential, enhancing effectivity and effectiveness.
- Dwell Chat and Video Calls: The platform permits real-time interplay via dwell chat and video calls. Gross sales reps can immediately join with web site guests, reply their questions, and supply customized demos, considerably shortening the gross sales cycle. These real-time conversations assist construct belief and rapport with prospects, growing the possibilities of conversion.
- Superior Customer Intelligence: Detailed insights into web site guests, together with their firm, business, conduct on the positioning, and extra. This customer intelligence permits gross sales groups to tailor their method primarily based on real-time knowledge, making conversations extra related and impactful. Understanding who’s visiting the web site and what they’re concerned about permits simpler concentrating on and messaging.
- Salesforce Integration: Designed with Salesforce customers in thoughts, Certified provides seamless integration with Salesforce CRM. This integration permits for computerized syncing of lead knowledge, enabling gross sales and advertising and marketing groups to trace interactions, replace contact data, and comply with up on leads with out handbook knowledge entry. The graceful circulation of knowledge between Certified and Salesforce ensures that gross sales groups have up-to-date data, facilitating environment friendly follow-ups.
- Assembly Scheduling: Streamline the method of reserving conferences with prospects. The platform can mechanically arrange appointments primarily based on the provision of gross sales reps, lowering the back-and-forth usually related to scheduling. This characteristic makes it straightforward for prospects to attach with gross sales groups at their comfort.
- Customizable Playbooks: Customers can create customized playbooks that information conversations primarily based on particular customer conduct or attributes. These playbooks assist gross sales reps ship constant and customized messaging, enhancing the general customer expertise. Customizable playbooks make sure that gross sales and advertising and marketing methods align, enhancing general marketing campaign effectiveness.
Who’s Certified For?
Certified is good for B2B corporations that depend on their web site as a main supply of lead era and buyer engagement. It appears it might be significantly well-suited for:
- ABM Practitioners: Companies specializing in account-based advertising and marketing can profit from Certified’s potential to acknowledge and interact goal accounts, delivering customized experiences that resonate with key stakeholders.
- Gross sales and Advertising Groups: Organizations trying to improve collaboration between gross sales and advertising and marketing departments will recognize Certified’s capabilities in offering shared insights and instruments that enhance the lead-handling course of.
- Salesforce Customers: Firms already utilizing Salesforce will discover Certified’s seamless integration invaluable for aligning advertising and marketing and gross sales efforts, guaranteeing knowledge consistency, and optimizing lead administration.
- Excessive-Visitors Web sites: Firms with a big quantity of web site visitors can use Certified to interact guests successfully, lowering bounce charges and growing conversion charges via customized, real-time interactions.
In Abstract
Certified is revolutionizing the best way companies interact with their web site guests. By offering real-time, customized experiences via superior chatbots, dwell chat, and video calls, Certified helps B2B corporations flip nameless web site visitors into beneficial gross sales alternatives. With options like focused ABM, superior customer intelligence, and seamless Salesforce integration, Certified is a robust instrument for companies trying to enhance their advertising and marketing and gross sales efforts. If your organization values customized buyer engagement and environment friendly lead conversion, Certified is an answer price contemplating. Go to their web site to study extra and schedule a demo!
We’d love to listen to from you! Attain out for a free 30 minute session – [email protected].
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