There’s nobody magic popup that’s related for all of your guests. That’s as a result of not everybody must see the identical vital data or low cost supply on the identical time.
Sadly, you’ll be able to’t determine the answer to every particular person’s issues and current them with the options in a popup.
As a substitute, what you are able to do is section your guests into teams that share related wants and traits.
These segments differ by trade and the forms of merchandise a retailer sells. Nonetheless, all companies can section their guests into teams based mostly on what stage they’re at within the shopping for course of.
Take into consideration your “buyer journey”: how individuals first study your model, how they arrive at your touchdown web page, and the way they discover the merchandise they need to purchase.
Segments at completely different phases of the client journey have completely different wants, and the popups you present them have to mirror that.
Now, let’s take a look at just a few different elements you should utilize to section your prospects. We’ll additionally share some marketing campaign concepts for various guests at completely different phases of the client journey.
2.1. Chilly vs. scorching prospects
“Sizzling prospects” are prospects who wish to purchase one thing proper now, whereas “chilly prospects” are nonetheless exploring their choices and aren’t fairly prepared to purchase something.
As a substitute of treating all of your guests like they’re “scorching prospects” who’re prepared to purchase instantly, it’s best to create completely different conversion objectives for cold and hot prospects.
For warm prospects, the conversion objective is straightforward: purchase now. Your messaging must push these prospects in the direction of a right away sale utilizing a time-limited low cost or deal.
You’ll want a secondary conversion objective for chilly prospects, which is often getting them to enroll in your electronic mail checklist. After getting their contact particulars, you’ll have the ability to talk with them over time and nurture the connection till they’re prepared to purchase.
Because of this, you have to present chilly guests content material that makes them need to subscribe, like a downloadable e book.
Let’s see the way it works in motion. Right here’s an awesome instance from a few BOOM!’s campaigns.
They provide an e book as a lead magnet for chilly prospects who’re considering their product line, however aren’t but able to make a purchase order: