Welcome to Assist Scout’s launch notes! This quarter we launched AI help, extra Beacon configurations, made it attainable to register with Google, and extra. Learn on to study what’s new in Assist Scout!
Meet your new private editor—AI help.
With the clicking of a button, AI help could make textual content longer or shorter, change the tone, and repair spelling and grammar errors. Plus, it could actually translate your textual content into over a dozen languages. AI help is accessible on all Assist Scout plans and can be utilized in your inbox conversations and Messages textual content. Learn extra about AI help right here.
AI help is accessible within the new editor expertise. When you aren’t utilizing the brand new editor, decide in utilizing the “Strive the brand new editor” hyperlink within the higher right-hand nook of your subsequent reply.
New methods to regulate the place of your Beacon
Beforehand, you had two visible placement choices for Beacon on any web page of your web site or app: backside left or backside proper.
Now, with our JavaScript API, you possibly can place a Beacon anyplace in your display screen. We’ve the small print on the right way to configure it right here, and you’ll check the brand new Beacon placement methodology on this sandbox.
Log in quicker utilizing Google
Uninterested in typing in your username and password each time you log in to Assist Scout? If the e-mail handle you employ in Assist Scout is linked to a Google account, now you can log in utilizing the “Register with Google” button.
You’ll be requested to confirm your Assist Scout account the primary time you do this. Give it a strive in the present day.
Messenger has moved to the Inbox Settings web page
Previously, connecting your Messenger account to Assist Scout was carried out via the Handle > Apps listing itemizing. Now, you possibly can allow, authorize, and assign your Fb Pages to a Assist Scout mailbox immediately in your Inbox Settings web page.
Coming quickly: Up to date Shopify integration
We’re making it simpler for ecommerce manufacturers to entry Shopify knowledge and take actions immediately in Assist Scout.
Updates to our Shopify integration embody detailed order data immediately within the sidebar of a dialog. And with Shopify actions, you’ll refund and cancel an order immediately in Assist Scout.