101 Best Live Chat Response Examples for Customer Service
As a customer support manager, you probably have a love/hate relationship with canned responses. You love them because, true to…
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2024’s Biggest Business Shift: What Will Happen If You Don’t Have an E-commerce Website?
Studies show that 88% of online shoppers are less likely to return to a site after a bad experience. This…
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Social Media vs Social Networking Explained
The way we communicate has undergone a revolutionary transformation over the last few decades, morphing from simple, direct interactions to…
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Master Paid Search Marketing in 7 Easy Steps
In the age of TikTok video trends and YouTube shorts, is paid Search marketing still worth the investment for eCommerce…
Strategies for Overcoming Customer Data Collection Challenges
While eCommerce brands increasingly rely on data-driven strategies, ways to access quality customer data are shrinking. This means looking for…