Migrating to a brand new advertising and marketing platform can really feel like looking for your means via a maze at the hours of darkness—daunting, with worries about knowledge loss, downtime, and different sudden obstacles.
These rollercoasters of feelings are robust sufficient to make you need to follow the identical outdated system.
However right here’s the factor: Advertising migration does include short-term challenges, however the long-term achieve makes it worthwhile.
If legacy platforms like Emarsys aren’t offering a sophisticated web site, in-app personalization, extra channel choices, constant buyer assist, and a less complicated setup course of with zero hidden charges—it’s time to modify.
The excellent news is Insider takes the frequent complexity and implementation complications of re-platforming out of the scene. Which means, with Insider’s versatile setup and integration choices, your complete expertise shall be a clean sail.
This information will stroll you thru the steps for a clean and disruption-free Emarsys migration to Insider. However earlier than we get into the meaty half, let’s discover why so many advertising and marketing groups are selecting to go away Emarsys behind.
Why are extra entrepreneurs switching from Emarsys to Insider?
Fashionable customers now use a median of six channels throughout no less than two units. Round 75% of them anticipate a cohesive expertise throughout each touchpoint—Web site, SMS, E-mail, Cell App. With buyer experiences changing into more and more advanced, multi-touch, and non-linear, entrepreneurs want instruments that aren’t simply highly effective however versatile sufficient to adapt to those adjustments.
Whereas Emarsys has been a well-liked option to mixture buyer knowledge, construct and personalize advertising and marketing campaigns, and attain prospects via channels like electronic mail, SMS, and digital adverts, many manufacturers are in search of higher alternate options to fill its important gaps.
Emarsys affords some stage of personalization nevertheless, it lacks superior options, particularly for internet and in-app experiences.
This limitation hampers a marketer’s skill to offer tailor-made, seamless interactions. With solely 80 integrations, Emarsys gives fewer alternatives to attach with a broader vary of selling channels.
To prime it off, Emarsys doesn’t present a variety of templates for internet personalization, and real-time, dynamic segments.
Its advanced and unintuitive person interface makes knowledge interpretation actually onerous. A whole lot of its customers skilled an absence of responsiveness and lengthy wait occasions for resolving points, leaving entrepreneurs with out the steerage they should leverage the platform successfully.
Insider brings collectively a big selection of channels like electronic mail, SMS, internet push, and WhatsApp in a single platform. This in depth cross-channel assist means that you can present a customized expertise to your prospects, and construct and automate campaigns that actually interact prospects wherever they’re.
This skill breaks down the obstacles Emarsys customers typically face with channel limitations.
In addition to personalizing your prospects’ web site and cellular app experiences, you possibly can construct totally customized, cross-channel campaigns utilizing our orchestration instrument.
A very powerful half, we get rid of any complication within the setup course of (with no additional setup cost) and be sure to have a devoted world assist group with strategic recommendation and steerage to make sure your group performs at their greatest.
Word: Take a look at how Insider stacks up in opposition to Emarsys
Insider prospects regularly spotlight the distinction we make: “We’ve been working with Insider for greater than a 12 months now. What we actually appreciated most about them was their group who supported us all through the mixing and implementation course of. Their group has persistently offered us with the assist that we wanted….” – Maria Paula Valencia Gonçalves.
Switching effortlessly from a legacy platform like Emarsys to Insider lets you construct customized, automated, and extremely efficient campaigns throughout touchpoints. That is serving to manufacturers like Slazenger, NA-KD, and Clarins drive extra conversions and income and improve CLTV.
6 causes entrepreneurs are selecting Insider
Within the earlier part, we’ve touched on the surface-level explanation why many manufacturers are nudging towards Insider. Let’s discover the six different components that contributed to the customers’ selections to migrate from Emarsys.
1. Omnichannel Advertising Capabilities
Emarsys gives a collection of omnichannel advertising and marketing capabilities, specializing in unifying buyer experiences throughout channels like electronic mail, SMS, and digital promoting.
Nonetheless, it typically falls brief in areas like cellular app personalization and superior web site customization. Moreover, Emarsys depends on SAP integrations to develop its functionalities, which may end up in a fragmented person expertise and make it more durable for entrepreneurs to create seamless journeys.
In distinction, Insider affords unmatched channel breadth with assist for over 12 native channels, together with internet, electronic mail, push notifications, SMS, WhatsApp, and extra—all inside a single, cohesive platform.
This in depth vary means that you can interact prospects persistently throughout each touchpoint with out counting on a patchwork of third-party integrations.
By offering complete native channel assist, Insider ensures that buyer journeys will not be simply built-in but additionally fluid and customized.
This reduces the complexities that always include having a number of distributors. Our unified method provides you a clearer understanding of buyer conduct and preferences to determine a extra impactful engagement technique.
Whereas Emarsys may allow you to add primary pop-ups or banners, implementing extra superior personalization methods often requires developer assist.
Insider doesn’t bathroom you down with these hurdles and gives superior personalization instruments which are simple to make use of. For instance, you possibly can personalize your web site’s:
- Classes
- Banners
- Product advice
2. Buyer Help and Account Administration
One of many recurring challenges with Emarsys is its buyer assist. Customers have reported lengthy wait occasions for subject decision and an absence of intuitive steerage, leaving them to navigate the platform largely on their very own.
The frequent adjustments in account administration exacerbate this subject, resulting in inconsistent assist and problem in maximizing the platform’s capabilities. Many shoppers find yourself utilizing Emarsys for primary capabilities, unable to leverage its full potential for automated and customized advertising and marketing.
Insider takes a proactive method by providing complete assist proper from the beginning. With devoted onboarding sources, tailor-made coaching, and native skilled assist, Insider ensures a clean transition so entrepreneurs can hit the bottom working.
In contrast to Emarsys, Insider gives one-on-one steerage all through the setup course of, serving to companies adapt shortly and take full benefit of the platform’s superior options. This hands-on assist ensures that your group not solely transitions seamlessly but additionally thrives with a tailor-made technique that drives rapid outcomes
3. Knowledge and Occasion Technique
Catalog Integration Wizard:
Insider’s catalog hub is designed with the marketer in thoughts, providing an intuitive, step-by-step course of to simplify knowledge integration. Whether or not you’re coping with SKUs, occasions, or buyer attributes, Insider makes knowledge migration initiatives seamless. In contrast to Emarsys, which gives a restricted vary of integrations, Insider affords over 100 plug-and-play choices that effortlessly join buyer, engagement, and product knowledge throughout your complete tech stack.
Insider’s big selection of integrations covers essential classes like CRM, analytics, paid promoting, and social media. This breadth ensures that each one your knowledge sources will be synced in a single unified platform, avoiding the fragmented expertise that Emarsys customers typically face.
Plus, Insider’s built-in progress tracker retains you and your group up to date in actual time, eliminating the guesswork generally related to advanced integrations.
Net SDK Wizard:
Whereas Emarsys affords sure internet SDK functionalities, it lacks the pliability and depth wanted for full-scale cellular personalization. This limitation is usually a important hurdle in at the moment’s multi-channel surroundings, the place delivering constant person experiences throughout all touchpoints is essential.
Entrepreneurs are sometimes constrained by Emarsys’ narrower focus, which doesn’t totally assist cellular entrepreneurs’ calls for for a extra complete engagement technique.
Insider’s SDK-X, nevertheless, is constructed for versatility and scale. Particularly designed to cater to cellular entrepreneurs, Insider’s SDK-X gives a light-weight, customizable answer that goes past web-centric constraints.
It helps you to create seamless, web-like experiences inside your cellular app, participating customers in a customized method. This characteristic is essential for retaining customers energetic and rising the time they spend in your app, one thing Emarsys falls in need of providing.
Knowledge Planning:
Emarsys’s functionality of aggregating knowledge can result in a fragmented and cumbersome integration course of. The reliance on SAP integration, a number of platforms, restricted channels, and sophisticated APIs implies that entrepreneurs have to possess a better stage of technical experience to navigate the system.
This creates bottlenecks, notably when making an attempt to realize a unified buyer view.
Insider, alternatively, unifies buyer knowledge from a big selection of sources right into a single, correct buyer profile. This unified knowledge technique means you possibly can analyze, phase, and act on buyer insights with out the technical hurdles.
Insider’s versatile API ensures that just about any system can join with the platform, whereas its world assist group gives hands-on help, making the mixing course of each environment friendly and tailor-made to your particular enterprise wants.
4. Pricing Framework
Emarsys gives a spread of pricing choices, however its construction will be considerably imprecise, notably as enterprise wants develop. Whereas Emarsys has fastened pricing tiers, hidden expenses can accumulate shortly relying on the dimensions of your contact listing and the necessity for extra superior options.
For companies with greater than 80 integrations or these requiring superior personalization capabilities, the prices can grow to be unpredictable. Insider affords a extra customized and versatile pricing mannequin tailor-made to your organization’s distinctive wants.
By offering clear pricing and customized quotes, Insider means that you can perceive precisely what you’re paying for upfront. We additionally present a transparent, predictable construction, permitting you to maximise your advertising and marketing funds with out worrying about sudden bills.
5. Whole Price of Possession and Consolidate
A lot of enterprise entrepreneurs are annoyed. They’ve invested an increasing number of into martech options, however the outcomes don’t justify the spending. Advertising leaders now not need to pay for redundant expertise.
It solely results in elevated complexity, extra integrations, and a better burden to handle. Right now, entrepreneurs are underneath intense stress to reveal the clear ROI and worth of their expertise investments. Due to this fact, decreasing the whole price of possession whereas rising productiveness and effectivity is essential.
Manufacturers trying to migrate typically cite the next prime causes:
- Bettering effectivity and productiveness (67%)
- Decreasing the whole price of tech possession (52%)
- Sustaining competitiveness within the market (48%)
At Insider, now we have efficiently assisted lots of of Emarsys prospects in making the change. The consequence? Enhanced productiveness and effectivity alongside a big discount in complete price of possession.
6. Interface and Growth Dependence
A big disadvantage of Emarsys is its reliance on technical groups for executing advanced duties like launching campaigns, making iterations, or performing checks.
This dependency typically results in slower marketing campaign rollouts and an absence of agility in responding to market adjustments. The platform’s complexity can create bottlenecks, ultimately making it more durable for advertising and marketing groups to adapt shortly.
Insider eliminates these obstacles with a single, user-friendly code layer that empowers entrepreneurs to handle knowledge, orchestrate processes, and create buyer journeys with out the necessity for IT intervention.
With Insider, entrepreneurs can go reside quicker and execute duties extra effectively. To make issues even easier, Insider affords a library of ready-made templates tailor-made for numerous industries, use instances, and metrics.
This implies you possibly can launch campaigns that appear and feel like your model with no need any coding data, offering a smoother and extra intuitive expertise than Emarsys.
4 key phases of migrating to Insider
Now that you simply’re satisfied about Insider’s skill that will help you construct and automate customized advertising and marketing campaigns throughout all touchpoints prospects have together with your model, it’s time to start the transition.
We’ve simplified the Emarsys migration venture into 4 easy-to-follow phases, based mostly on our skilled group’s hands-on expertise managing these transitions.
1. Analysis
Begin by setting clear goals, pinpointing present challenges of utilizing Emarsys, and setting KPIs to trace the earlier than and after journey of your migration.
Prioritize which objectives are important to handle instantly and which will be postponed to a “wishlist” for later phases. This strategic planning retains you targeted and guides your group to handle key points with out getting slowed down in pointless particulars.
Interact with all inside stakeholders and align your goals with Insider’s devoted implementation group. This alignment is essential for stopping misunderstandings and guaranteeing a streamlined migration course of.
Assessment the present platform earlier than making the change. Consider the present capabilities of Emarsys and establish all of the lacking options or areas. You may evaluate this with Insider’s choices, which give extra superior personalization, multi-channel assist, and an intuitive UI.
Chart a migration roadmap, contemplating labor wants, prices, and timelines. A well-structured plan with clear milestones will maintain the venture on monitor. This may also keep away from working into sudden delays and prices. Put together for potential challenges by proactively devising methods to sort out them, guaranteeing a clean transition.
2. Stock
When transitioning from Emarsys to Insider, it’s important to establish which knowledge and property are actively serving your advertising and marketing technique versus what you anticipate to realize with Insider’s options.
Insider opens up new prospects by connecting knowledge and property throughout a broader vary of channels. This affords you the golden alternative to take your advertising and marketing efforts up a notch.
Audit your knowledge and property: Our group will collaborate intently with yours to audit all occasions, attributes, and customized attributes. We map these to new values, and clear, and de-duplicate your knowledge, guaranteeing that solely related and worthwhile data is carried over.
This course of isn’t only a easy clean-up; it’s a key step that units the stage to your new advertising and marketing methods with Insider. It’s a chance to declutter, streamline, and optimize your knowledge to align together with your present and future advertising and marketing objectives.
Study your current marketing campaign processes: The transfer to Insider is greater than re-platforming—it’s a chance to redefine your workflow processes. Our platform’s intuitive setup simplifies what might need been advanced in Emarsys.
This allows you to create, handle, and optimize campaigns with better ease.
We’ll information you in outlining new workflows, and put together you for any adjustments as a result of variations between Emarsys and Insider.
3. Workshop
After laying the groundwork, the subsequent step is an intensive workshop with our devoted Insider migration specialists. That is the place the actual transformation begins. We work intently with you to design an optimum structure and establish the very best knowledge sources and methods to satisfy your objectives. Our workshop course of dives into three vital areas:
Structure & Integrations: Right here we completely study the mechanics of your knowledge movement, and intently study the precise use instances to uncover potential integration points. This helps us guarantee a clean transition of all of your methods to Insider’s platform.
Marketing campaign Course of & Messaging: We take an in depth have a look at your current campaigns and workflows. Utilizing your particular use instances, we study how campaigns will be optimized throughout the Insider platform. Whereas some processes may keep the identical, switching to Insider typically brings operational enhancements that save your group effort and time.
Timing, Prioritization & Resourcing: We create an in depth migration plan that units clear priorities and assigns duties to keep away from leaving out something.
We intention to make the migration course of as fast and seamless as doable, serving to your group adapt to the brand new system effectively.
4. Migrate
Lastly comes the transition half. In contrast to the tedious and infrequently advanced migration course of with Emarsys, Insider’s extra streamlined method takes any guesswork and probabilities of errors out of the equation.
Our concentrate on simplifying the migration course of has earned Insider prime rankings in classes like CDPs, personalization software program, and cellular advertising and marketing software program on G2.
Prospects persistently spotlight our assist group as a key purpose for his or her fast success with Insider. We allow you to rise up and working quick with our white glove service and thru the usage of our Automated Migrator to transition your entire knowledge and property easily and securely into Insider.
Insider’s platform simplifies the Knowledge & integration course of by permitting direct, safe knowledge ingestion by way of our Automated Migrator. It not solely enhances knowledge integrity but additionally eliminates the necessity for middleman storage platforms.
The Asset & Marketing campaign Migration part includes a complete evaluate of your present advertising and marketing property, setting a recent content material technique, and selecting the simplest codecs. This course of can be dealt with by way of our Automated Migrator, which makes the method as seamless and quick as doable.
With Insider’s superior AI automation and personalization potential, you possibly can anticipate a clean transition that units you up for improved advertising and marketing ROI and a extra participating buyer journey.
Get began with Insider
Insider is designed to supply versatile setup and integration choices that match your corporation’s distinctive wants. It’s a really perfect platform for enterprise entrepreneurs to unify buyer knowledge throughout numerous channels and methods.
Our AI-driven intent engine lets you predict future conduct and construct tailor-made buyer journeys that resonate.
With Insider, entrepreneurs can seamlessly orchestrate constant, participating interactions throughout the Net, App, Net Push, E-mail, SMS, WhatsApp Commerce, and extra—all from one central hub.
Our fast implementation ensures you can begin driving outcomes straight away, which helps entrepreneurs transfer quicker and extra successfully than ever earlier than.
Discover Insider’s options firsthand with our interactive demos and self-guided movies.Click on right here to e-book a demo with our Emarsys migration specialists to learn the way Insider will help you attain your corporation objectives.