There’s so much to get enthusiastic about at this 12 months’s INBOUND convention, with HubSpot rolling out main updates throughout the board. From the brand new seamlessly built-in AI options to instruments that make gross sales and advertising groups simpler, HubSpot is making a critical play to ascertain itself as the main platform for enterprise.
Out of 200+ new options to take a look at, we’ve narrowed down our prime 10 favourite updates that you need to be being attentive to. Whether or not you’re seeking to automate workflows, personalize buyer experiences, or stage up your information administration, these updates will assist your staff do extra with much less and ship higher outcomes.
Let’s dive into probably the most impactful new options and what they imply for your corporation.
1. Breeze Copilot — automate duties, simplify work
HubSpot’s new Breeze AI is right here to make life simpler for advertising, gross sales, and assist groups. We all know many groups really feel AI is just too difficult or dangerous to depend on, however Breeze is making AI much more accessible and simple to make use of throughout advertising, gross sales, and buyer assist.
Taking all the brand new AI options you’ve seen in HubSpot and ChatSpot this previous 12 months and integrating them extra naturally into HubSpot, you get Breeze Copilot:
This AI device helps you by automating duties and simplifying on a regular basis work. It really works proper inside HubSpot and is linked immediately together with your CRM information, providing real-time insights and suggestions to get issues carried out sooner.
- For gross sales, Breeze Copilot makes prospecting simpler, serving to you analysis corporations, put together for calls, and handle pipelines. It recommends actions like assembly prep and follow-ups, and supplies fast CRM summaries to maintain issues transferring.
- Entrepreneurs can use it to put in writing, edit, and enhance content material like emails, weblog posts, and touchdown pages proper the place you’re already creating them, all whereas retaining your model voice constant.
- Help groups profit from sooner ticket administration with sensible suggestions for resolving points and customized responses.
Whether or not you’re seeking to enhance your staff’s productiveness or simply make smarter selections, Breeze takes on the busywork so you possibly can deal with the massive stuff that actually issues. With this replace, impactful AI use instances are baked into your present day-to-day work and utilizing them are, properly, a breeze.
2. Breeze Brokers — useful AI assistants for everybody
This replace takes HubSpot AI to the subsequent stage. HubSpot’s new Breeze Brokers are constructed to assist groups get extra carried out with out the effort. These AI helpers deal with repetitive duties so you possibly can deal with the work that actually strikes the needle—whether or not that’s creating content material, managing social media, or closing offers.
Gross sales groups get a giant win with the Breeze Prospecting Agent, which finds the correct leads, personalizes outreach, and automates outreach, retaining your pipeline full across the clock.
For entrepreneurs, the Breeze Social Media Agent takes the stress out of managing a number of platforms. It creates, schedules, and optimizes posts multi functional place, saving you time and boosting engagement.
Breeze Content material Agent makes it straightforward to whip up high-quality weblog posts, touchdown pages, and podcasts, even in a number of languages, serving to you retain up with demand with out sacrificing high quality.
The Breeze Buyer Agent helps service groups reply sooner with automated replies and sensible ticket routing, making buyer assist smoother and extra environment friendly.
Briefly, Breeze Brokers let your staff deal with what issues most, whereas AI handles the remainder.
3. Breeze Intelligence — know extra about your viewers
The evolution from HubSpot’s Clearbit to “Breeze Intelligence” helps you repair the issue of messy, incomplete information by bringing all the pieces collectively in HubSpot. With over 200 million purchaser and firm profiles and 40+ always up to date attributes, it retains your CRM information recent and correct.
Automated information enrichment: Breeze Intelligence robotically enriches contacts and corporations after they’re added, and you may even bulk enrich bigger lists. Simply take into account, enrichment makes use of credit, so how a lot you are able to do depends upon your plan!
Figuring out purchaser intent: now it’s simpler to identify high-intent clients. You possibly can set particular standards like key pages visited in your web site or firm dimension and see which goal accounts are exhibiting curiosity. The device offers you a transparent, actionable listing so you possibly can interact the correct leads, quick.
Type shortening: It additionally improves your kind conversion charges by robotically shortening varieties (eradicating fields with recognized info), making it simpler for recognized contacts to fill them out—whereas nonetheless gathering the necessary information you want.
4. A brand new “Case Research” asset sort for simpler content material growth
Writing nice case research for advertising collateral takes time and a whole lot of effort, pulling in several individuals and diving into information. HubSpot’s new case research device simplifies the method by linking on to your CRM, so you possibly can simply draw information on case research topics, pulling metrics to focus on and creating sturdy, high-impact case research sooner. As an alternative of spending hours gathering information, you’ll get easy accessibility to the info you want.
The device additionally helps you to publish your case research as participating internet pages with just some clicks, so you possibly can showcase buyer success tales with out the same old trouble. It’s a easy, environment friendly option to flip buyer proof into beneficial content material.
5. Embed content material in your third-party web site — customized based mostly in your CRM information
Integrating CRM information right into a non-HubSpot web site like WordPress generally is a actual ache. With HubSpot’s new content material embed replace, it is now tremendous straightforward to personalize your web site content material—it doesn’t matter what CMS you’re utilizing.
Now, you possibly can create customized content material inside HubSpot and embed it into any web site platform with a easy embed code. This implies you possibly can ship a constant and customized expertise to your guests, it doesn’t matter what CMS you utilize. This function saves you time and helps personalize your clients’ web site expertise—all with out the same old trouble.
6. Publish movies to YouTube… from HubSpot
HubSpot now helps you to publish YouTube movies immediately from the platform, making it simpler to faucet into short-form video—the top-converting channel over the previous two years. Beforehand, HubSpot solely supported LinkedIn and Instagram Reels, however now you possibly can handle YouTube too, multi functional place.
It’s also possible to monitor feedback and monitor how your movies carry out, serving to you fine-tune your video technique with out leaping between instruments. With all the pieces centralized, you’ll spend much less time managing content material and extra time utilizing video to drive leads and develop your corporation.
7. Easy but highly effective new lead scoring capabilities
The brand new lead scoring replace makes it simpler to spot high-potential leads and tailor your scoring to what issues most. Utilizing AI, it helps you establish leads almost certainly to purchase based mostly on their actions, marketing campaign interactions, and demographics — and routes them straight to your gross sales staff.
The brand new options make scoring much more highly effective:
- Now you can customise based mostly on any occasion, together with Customized and Unified Occasions
- Time Decay offers precedence to new leads over those who have gone quiet
- Superior Weighting helps you to regulate how a lot sure standards matter, providing you with full management over your scoring course of
Balancing more and more superior capabilities with a easy setup, you’ll wish to soar on this one rapidly.
8. Do extra with dynamic varieties
HubSpot’s Dynamic Types replace makes it simpler for entrepreneurs to create varieties that convert. With new options like multi-step varieties, you possibly can information guests via a easy course of, lowering drop-offs. You additionally get extra management over the appear and feel of your varieties to match your model.
Conditional logic and redirects allow you to personalize the expertise based mostly on what customers enter, and CRM validation helps reduce down on spam whereas retaining your information clear. Plus, kind shortening reduces pointless fields, making it faster for guests to fill out. The consequence? Extra leads and better-quality submissions.
9. Knowledge units at the moment are in Operations Hub Professional
Operations Hub Skilled simply bought a giant improve with new dataset options. Beforehand solely out there on the Enterprise stage, customers can now create as much as 5 customizable datasets on Skilled. Datasets let you be part of information, construct formulation, and rework it for higher use throughout the platform.
This replace introduces a bunch of useful new use instances, similar to:
- Gross sales cycle evaluation — uncover information like common gross sales cycle size and unaddressed at-risk deal income
- Closed-lost evaluation — how rapidly is your staff closing offers when value is the first loss motive? Has your staff turn into extra environment friendly at lowering misplaced income per loss motive?
- Calculating NRR — this can be particularly useful for SaaS corporations. Simply monitor buyer development by evaluating misplaced and received income, offering a transparent view of general enterprise well being.
Plus, pre-built datasets at the moment are out there for all Enterprise and Skilled Hubs, simplifying reporting for groups.
By utilizing datasets, you possibly can mixture and handle information extra successfully, making certain your experiences are correct and simple to make use of, giving your staff the insights they should act rapidly.
10. Simply handle objects with the brand new HubSpot Object Library
HubSpot’s Object Library simply bought a giant enhance. Now, all Professional customers can entry new object varieties and industry-specific templates—no want for an Enterprise plan or tough workarounds. Now you can simply handle issues like Appointments, Property Listings, Programs, and Providers, making it method simpler to customise HubSpot for your corporation.
They’ve additionally added tailor-made templates for industries like healthcare, actual property, and schooling to hurry up your setup.
Whether or not you’re in advertising, gross sales, or customer support, these instruments will aid you deal with what issues most—rising your corporation and delivering higher experiences to your clients. To get assist taking full benefit of those new options, e-book a name with a HubSpot professional immediately.