Is AI taking up jobs in 2024?
A quarter of employees are anxious it’s.
There’s even an internet site known as “Will Robots Take My Job?” the place you possibly can enter a job title and see the probability of AI taking it over. I’ll admit that I’m even affected by this concern, checking the web site extra typically than I’d wish to admit.
The positioning is fascinating to discover, nevertheless it’s essential to know the info. So, I took a deep dive into the positioning to see what jobs have endurance and which don’t.
On this submit, I’ll focus on the impression it’s already had, a listing of jobs that AI can and can’t change, and professional recommendation on how one can future-proof your profession and are available out on prime.
Desk of Contents
Synthetic intelligence disruption is already occurring.
AI as soon as posed essentially the most vital disruption to meeting strains. The latest AI increase has modified that, as developments have launched AI to many alternative industries and companies, and an increasing number of employees leverage it to do their jobs.
For instance, salespeople are utilizing AI to research gross sales calls sooner, bloggers and content material creators are already utilizing AI to streamline the writing course of, and buyer assist reps are bringing clients sooner options.
Salespeople are actually utilizing AI to research gross sales calls sooner, entrepreneurs and digital creators are creating multi-channel content material at larger pace, and buyer assist reps are bringing clients sooner options.
Such features result in larger ROI for companies, and that is taking pictures the AI optimism off the roof in accordance with our 2023 State of AI report.
Nonetheless, as developments proceed, will the disruption change into so nice that the workforce will discover themselves asking, will ChatGPT change me?
HubSpot Co-Founder and CTO Dharmesh Shah has a optimistic outlook on the way forward for AI. In actual fact, he thinks bots and AI will make us higher at our jobs and safer in our careers, not the opposite approach round.
Samyutha Reddy, Jasper’s head of enterprise advertising, thinks equally. Her groups often use generative AI, however she’s nonetheless actively hiring as a result of AI can’t change the human expertise.
“We worth writers in our society as a result of they‘re capable of give us a thought-provoking human perspective on the world…it’s about people sharing opinions on very actual matters that assist construct your perspective on how you are feeling about one thing. So an AI may actually by no means change that human perspective,” she says.
Regardless of the professional opinions of Shah and Reddy, you may nonetheless be concerned about the place your profession stands. I typically discover myself mendacity in mattress, scrolling via Reddit threads in regards to the robotic rebellion. So, I put my thoughts relaxed by turning to information.
Based mostly on present information and the web site Will Robots Take My Job?, I’ll discover what jobs AI can change highlighting ten positions with the next probability. I’ll additionally discover which jobs are protected from AI, highlighting ten job roles least possible to get replaced by this know-how.
What jobs can AI change?
As soon as prior to now, issues over machines changing human jobs rose with the automation of bodily duties frequent in factories and warehouses. Now, the identical is going on with AI and the concern of it changing human intelligence within the office.
“Take into consideration your place and what your place will rework to within the subsequent 12 to 24 months. Whether or not you prefer it or not, that is occurring, and it will occur so quick that it’s going to change the material of our society. If you have not already accomplished so, seek for no matter your title or your place is and take a look at all of the [AI] instruments that exist inside that,” Duran Inci, CEO atOptimum7 says.
Earlier than ChatGPT exploded in 2022 and unleashed the capabilities of AI to the typical consumer, AI had already been making inroads within the sector. Enterprise leaders had been already hiring AI specialists, devising methods to make use of the know-how to 10x their productiveness, in accordance with a report by PwC.
Between 2012 and 2023, jobs with AI-specific ability necessities elevated sevenfold. In distinction, common jobs solely doubled inside the similar timeframe. However whereas the demand for professionals with technical AI expertise could also be on the rise, conventional jobs with excessive publicity to AI could also be left on the again burner.
And from a Pew Analysis Middle examine, one in 5 Individuals work a job with “excessive publicity” to (this publicity is measured by how a lot of the job’s most essential actions will be carried out or supported by AI).
Job roles that contain work actions like “getting info, processing info, analyzing information and data, considering creatively, evaluating info to find out compliance with requirements, making choices or fixing issues, performing for or working straight with the general public, and extra” fall below that class.
And these are the roles that AI can change. Not fully, however to a major extent affecting 30% of present labored hours by 2030.
“I’d say 40% to 50% of inventive and generic positions are already 80% there, and you’ll lose tens of millions of {dollars} within the subsequent 10 to twenty years if you happen to don’t have already got the plus model of ChatGPT and if you happen to do not already use it,” Inci continues.
What this implies is that the larger the extent of AI publicity a job has, the larger the danger of substitute.
Listed here are some examples.
10 Jobs AI Can Exchange
- Telemarketing
- Bookkeeping Clerks
- Compensation and Advantages Managers
- Receptionists
- Couriers
- Proofreaders
- Laptop Assist Specialists
- Market Analysis Analysts
- Promoting Salespeople
- Retail Salespeople
1. Telemarketers
Way forward for Employment Research Chance: 99%
Will Robots Take My Job? Chance: 100%
Why: You in all probability already obtain robocalls on behalf of varied services and products, and profession progress within the telemarketing house is anticipated to say no by 18.2% by the 12 months 2032. That is largely due to the necessities to achieve success. In contrast to different roles, these jobs typically require repetitive and predictable duties that may simply be automated.
Nonetheless, profitable human telemarketers have a degree of social perceptiveness and emotional consciousness that machines can by no means replicate.
2. Bookkeeping Clerks
Way forward for Employment Research Chance: 99%
Will Robots Take My Job? Chance: 100%
Why: Jobs on this position are anticipated to say no 4.5% by 2032, and it‘s no shock why — most bookkeeping is turning into automated if it hasn’t been already. QuickBooks, FreshBooks, and Microsoft Workplace already supply software program that does the bookkeeping for you, so it is no shock this job has such a excessive likelihood.
3. Compensation and Advantages Managers
Way forward for Employment Research Chance: 96%
Will Robots Take My Job? Chance: 41%
Why: As firms develop, particularly throughout multinational markets, a human and paper-based system can current extra hurdles, time delays, and prices. That’s why there’s a 64% likelihood of full automation inside the subsequent twenty years.
Automated advantages methods can save effort and time by offering advantages to massive numbers of workers, and corporations like Ultipro and Workday are already being extensively adopted.
4. Receptionists
Way forward for Employment Research Chance: 96%%
Will Robots Take My Job?Chance: 93%
Why: Pam predicted this again on The Workplace, however in case you‘re not a fan, she stated automated cellphone and scheduling methods can change quite a lot of the normal receptionist position — particularly at trendy know-how firms that don’t have office-wide cellphone methods or multinational firms.
However, receptionists develop relationships within the workplace that give them a novel benefit in offering personalized assist in comparison with an algorithmic system.
5. Couriers
Way forward for Employment Research Chance: 94%
Will Robots Take My Job? Chance: 95%
Why: Couriers and supply persons are already being changed by drones and robots, so it’s solely a matter of time till this house is dominated by automation altogether.
6. Proofreaders
Way forward for Employment Research Chance: 84%
Will Robots Take My Job? Chance: 100%
Why: Only some jobs have a 100% threat degree and that is sadly one in every of them. Proofreading software program is in all places. From Microsoft Phrase’s easy spelling and grammar verify to Grammarly and Hemingway App, there are quite a lot of applied sciences on the market that make it simple to self-check your writing.
Alternatively, the connection a proofreader develops with a consumer offers them an understanding of the intention behind a author’s work and the contextual data wanted to efficiently full a challenge.
7. Laptop Assist Specialists
Way forward for Employment Research Chance: 65%
Will Robots Take My Job? Chance: 52%
Why: The sector is projected to develop by 6.2% by 2032. However with a lot content material on the web with directions, step-by-step guides, and hacks on the market, it’s no shock firms will rely extra closely on bots and automation to reply assist questions from workers and clients sooner or later.
8. Market Analysis Analysts
Way forward for Employment Research Chance: 61%
Will Robots Take My Job? Chance: 40%
Why: Market analysis analysts play an extremely essential position in creating messaging, content material, and merchandise, however automated AI and surveys can compile this info an increasing number of effectively.
Whereas automated analysis instruments can have a leg up in scale, pace, and accuracy, a human researcher has hands-on data and private expertise that an algorithm can’t develop. Human researchers that leverage automation instruments can create a more practical course of.
9. Promoting Salespeople
Way forward for Employment Research Chance: 54%
Will Robots Take My Job? Chance: 52%
Why: As promoting shifts away from print and TV and in direction of internet and social media landscapes, individuals merely aren’t wanted to handle these gross sales for entrepreneurs who wish to purchase advert house.
Social media platforms make it simple for individuals to purchase house via free software program interfaces (APIs) and self-serve advert market, eradicating the salesperson and making it sooner and simpler for customers to run their adverts.
Even the adverts themselves are leaning an increasing number of in synthetic intelligence. When taking a look at actors or voice actors, we’re additionally seeing a development of firms utilizing AI voices for commercials like commercials.
10. Retail Salespeople
Way forward for Employment Research Chance: 92%
Will Robots Take My Job? Chance: 66%
Why: Firms are democratizing the procuring expertise with options like self-checkout, and the fashionable purchaser is way more internet-savvy and extra more likely to do web analysis and make a shopping for determination on their very own.
Alternatively, the care a retail salesperson brings throughout a 1:1 interplay differs from automated and unemotional assist, and lots of shoppers want to work together with people in the course of the assist course of.
What jobs are protected from AI?
Though information suggests generative AI may expose over 300 million full-time jobs throughout the US and Europe to automation, sure roles stay largely resistant to this. Going by the publicity scale, these jobs have medium to low publicity to AI.
It’s because their most essential work actions vary from:
- Coaching and educating others
- Performing normal bodily actions
- Repairing and sustaining gear
- Establishing and sustaining interpersonal relationships
- Resolving conflicts and negotiating with others
- Growing and constructing groups
- Promoting or influencing others
- Judging the qualities of objects, companies, or individuals
… and a lot extra.
What these actions revolve round are uniquely human traits like emotional intelligence, contextual creativity, discernment and guide labor that AI can not replicate but. That is additionally echoed by the World Financial Discussion board’s (WEF) prime 10 work expertise of 2025, a few of which embody:
- Analytical considering and innovation.
- Vital considering and evaluation.
- Creativity, originality, and initiative.
- Management and social affect.
- Advanced problem-solving.
And that is true for enterprise leaders and their hiring practices. At GuerrillaBuzz, Co-Founder Yuval Halevi, says they rely primarily on human creativity to drive their advertising efforts. “We apply AI primarily to repetitive and time-consuming duties, eradicating the monotony and liberating up time for extra inventive work.”
Within the phrases of Ian Shine on the WEF, these jobs are protected as a result of “one of many human mind’s largest benefits over AI is the truth that it’s connected to an actual human physique.”
With out additional ado, listed here are some jobs which might be protected from AI.
10 Jobs AI Cannot Exchange
- Human Useful resource Managers
- Gross sales Managers
- Advertising Managers
- Public Relations Managers
- Chief Executives
- Occasion Planners
- Writers
- Software program Builders
- Editors
- Graphic Designers
1. Human Assets Managers
Way forward for Employment Research Chance: 0.55%
Will Robots Take My Job? Chance: 14%
Why not: It’s sort of within the title — however your organization’s Human Assets division will possible all the time want a human on the helm to handle interpersonal battle with the assistance of non-cognitive and reasoning expertise. Drawback fixing, contextual understanding, and distinctive enterprise data additionally make a human higher geared up for this job.
The sector is projected to develop 7.3% by 2032 as firms scale and want extra strong buildings for supporting and serving to workers.
2. Gross sales Managers
Way forward for Employment Research Chance: 1.3%
Will Robots Take My Job? Chance: 30%
Why not: Gross sales managers want excessive emotional intelligence to hit their month-to-month quotas, community and collaborate with clients, and inspire and encourage the bigger gross sales staff. Managers even have to research information and interpret traits. The excessive ranges of intelligence required and the fixed must adapt to new conditions make this position protected from automation.
3. Advertising Managers
Way forward for Employment Research Chance: 1.4%
Will Robots Take My Job? Chance: 18%
Why not: Advertising managers must interpret information, monitor traits, oversee campaigns, and create content material. Additionally they must nimbly adapt and reply to adjustments and suggestions from the remainder of the corporate and clients, making this one other human-forward profession AI is not fairly prepared to duplicate.
A singular contextual understanding and former enterprise expertise make a human stand out from an automatic system.
4. Public Relations Managers
Way forward for Employment Research Chance: 3.7%
Will Robots Take My Job? Chance: 8%
Why not: Profitable public relations (PR) managers depend on a community of relationships and contacts to acquire press placements and buzz for the businesses they signify, making this one other utterly protected position.
PR managers who’ve to boost consciousness round a problem or mission want a very human contact to boost funds or get individuals to take part in a marketing campaign, too — and jobs are anticipated to develop 7.6% by 2032.
Most significantly, PR managers are sometimes on the go, attending occasions and being available to supply assist if want be — a pc won’t ever have the ability to do that.
5. Chief Executives
Way forward for Employment Research Chance: 1.5%
Will Robots Take My Job? Chance: 0%
Why not: It‘s practically unattainable to automate management — in any case, it’s arduous sufficient to show it. Chief executives should inform broad technique, signify firms’ missions and goals, and inspire large groups of individuals working for them. Executives even have years of prior expertise that make them profitable.
Firms could reply to stakeholders and boards of administrators, who possible would not need a robotic giving them an earnings report, both.
6. Occasion Planners
Way forward for Employment Research Chance: 3.7%
Will Robots Take My Job? Chance: 8%
Why not: Occasion planning is a rising subject, and if you happen to ask anybody on our occasions staff right here at HubSpot, whether or not you are planning an occasion for workers, clients, or an trade occasion with tens of hundreds of attendees, the planning course of has many, many shifting components concerned.
Planners must coordinate and negotiate with distributors, contractors, and freelancers to make issues come collectively, and the organizational and other people expertise concerned will make this one other near-impossible position to automate.
Planners additionally attend occasions, able to step in and troubleshoot on the spot. An automatic device merely couldn’t be current.
7. Writers
Way forward for Employment Research Chance: 3.8%
Will Robots Take My Job? Chance: 49%
The big rating distinction is probably going resulting from developments and developments in language fashions post-2013 that may write complete weblog posts or social media content material.
Why not: Writers must ideate, create, and produce authentic written materials, one thing that AI writing instruments haven’t but been capable of replicate in the identical approach as people (see latest BuzzFeed controversy about AI-generated journey articles).
There are additionally many forms of writers, a few of which is perhaps extra in danger. An skilled journalist will possible be favored over AI, however a contract copywriter could now not be wanted by a enterprise that now makes use of AI to jot down Instagram captions.
8. Software program Builders
Way forward for Employment Research Chance: 4.2%
Will Robots Take My Job? Chance: 39%
The big rating distinction is probably going due to new back-end instruments that assist internet builders write fully new code, fill in gaps, and debug.
Why not: Software program engineering and improvement is complicated sufficient for human beings, and the time and ability funding wanted to create purposes, software program, and web sites will likely be robust to duplicate — particularly since builders must execute completely to create nice merchandise for patrons.
The sector is anticipated to develop by 30.3% by 2032, so if you happen to‘re a software program developer, you’re sitting fairly for now.
9. Editors
Way forward for Employment Research Chance: 5.5%
Will Robots Take My Job? Chance: 45%
Why not: Whereas the automated proofreading know-how talked about beforehand can take a load off, editors must assessment writers’ submission for readability, accuracy, comprehensiveness, and originality.
Some software program can spot-verify for readability and scan for plagiarism, however the editor position have to be carried out by a human in an effort to learn work as one other human would.
At present, 86.33% of entrepreneurs who use AI, for instance, all the time make edits to the content material that AI produces, in accordance with our State of AI in Advertising survey.
10. Graphic Designers
Way forward for Employment Research Chance: 8.2%
Will Robots Take My Job? Chance: 34%
Why not: Picture turbines like Midjourney and DALL-E make it simple for individuals to create what they need, however graphic design is an inventive and technical subject finest suited to somebody with advantageous arts coaching and expertise. Like writing, graphic design work have to be authentic and tailor-made to a novel use case.
If a graphic designer is working with a enterprise, it additionally requires constructing a relationship between each events all through the design course of. Plus, some picture creators have been discovered to plagiarize artists’ work — a lawsuit is probably going the very last thing individuals need.
Navigating Synthetic Intelligence
Kate O’Neill, the creator of Tech Humanist and founding father of KO Insights, explains that jobs that require emotional intelligence will likely be safer within the quick future:
“That is going to be a repeatedly shifting goal, however in the interim, what AI cannot do nicely is use emotional intelligence, perceive situational context, make judgment calls, and customarily see nuance and that means like we do.”
“Which means any sort of job that advantages from these sorts of human attributes is healthier off accomplished by a human. A pc or robotic could help you in performing effectively, however for now, you are the one who provides the experience on how one can carry out appropriately,” she provides.
That is echoed by Halevi, who says, “Having data that is past the apparent is essential. AI instruments like ChatGPT and Gemini can typically present inaccurate or deceptive info.”
“With no deep understanding of your particular space, you is perhaps misled or produce subpar work. Experience ensures you possibly can critically consider AI outputs and keep high-quality requirements.”
Even for jobs which might be extra more likely to be impacted, there are all the time explanation why a human with real-life expertise and experience is a greater match. One of the best ways to navigate the fast-moving world of synthetic intelligence is to remain knowledgeable and adaptable.
Tips on how to Future-Proof Your Profession
Between January and Might 2023, 417,500 jobs had been lower. Nonetheless, solely 3,900 had been reportedly due to synthetic intelligence — lower than 1%. Nonetheless, no matter what occurs, you is perhaps questioning how one can future-proof your profession. The reply? Re-skilling.
On a Advertising Towards The Grain Episode, Kipp Bondar, HubSpot’s chief advertising officer, says, “As I take into consideration the evolution of AI, I take into consideration one of many issues that’s going to go half and parcel with it’s the should be wonderful at re-skilling our workforce all world wide.” (Hearken to the complete episode right here).
Re-skilling doesn’t imply making ready for the worst. Most jobs anticipate workers to interact in some type of skilled improvement, so this is perhaps routine for you.
For instance, you possibly can discover totally different AI instruments and how one can leverage them in your day-to-day position. HubSpot’s AI instruments, as an example, provide you with entry to a collection of AI instruments that might carry out features like content material creation, information evaluation, and even construct a chatbot.
Or you possibly can take a course to study a brand new ability. As Shah stated above, AI’s most important impression will possible be serving to us be more practical in our careers.
However, in case your job is impacted, having taken the time to re-skill leaves you extra ready for future alternatives the place you current your self as a multifaceted candidate.
Studying from others is one other nice approach to keep on prime of the altering AI panorama and study new expertise. HubSpot has spoken to consultants which have leaned into AI and integrated it into their processes, and their perception is a worthwhile approach to get concepts for re-skilling.
Listed here are some useful assets:
Your expertise is your biggest asset.
All technological revolutions impression how individuals work, and AI will merely observe this sample, having essentially the most impression on rote and mundane duties to avoid wasting us time.
It doesn’t matter what occurs, your expertise is your biggest asset within the face of a altering panorama. To remain updated on AI and the traits, HubSpot’s State of AI pillar homes all the knowledge you want.